Category: Service Design
The aim of this blog is to share my own articles, as well as those I find interesting or enlightening from other writers. I will also use this platform to express my general thoughts and ideas, and showcase any ‘works in progress’ I might be involved in.
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Unspectacular Things
On a recent family holiday, I was so enamoured by the simplicity and efficiency of the cup holders provided by Jet2, that i felt compelled to…
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Innovation or irritation?
In Oct last year, Coca-Cola announced its ‘attached cap’ innovation in the UK. Now, I’ll be honest with you, this news largely passed me by.
The portfolio of Steve Welsh 